{"id":275,"date":"2024-02-03T15:38:22","date_gmt":"2024-02-03T14:38:22","guid":{"rendered":"https:\/\/www.imaginaart.com\/sale-and-return-policy\/"},"modified":"2026-11-02T09:28:37","modified_gmt":"2026-11-02T08:28:37","slug":"sale-and-return-policy","status":"publish","type":"page","link":"https:\/\/www.imaginaart.com\/en\/sale-and-return-policy\/","title":{"rendered":"Sale and return policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">SALES POLICY<\/span><\/h2>\n<p class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">The user will have access to the online payment service to make the payment for the reservation from the \u201cReservations\u201d and \u201cGift Voucher\u201d pages. Once the entire online booking process has been completed through the banking gateway (virtual POS), you will receive confirmation of payment and booking. Online payments can be made through our virtual POS using VISA and MASTERCARD cards.<\/span><\/p>\n<h2 class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">RETURN POLICY<\/span><\/h2>\n<p dir=\"ltr\">We do not offer refunds, but you can change the date of your reservation by notifying us at least 48 hours in advance. We will move the reservation to the new date ourselves, without any new payment. The new date must be within 90 days of the original booking date.<\/p>\n<p dir=\"ltr\">To change the date, write to us at <a href=\"mailto:hola@imaginaart.com\">hola@imaginaart.com<\/a> indicating your name and surname, the date of the reservation and the new date you are interested in, or contact us by phone or WhatsApp at 614 34 41 10.<\/p>\n<p dir=\"ltr\">Under no circumstances will the amount of the deposit be returned.<\/p>\n<h2 class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">CANCELLATION POLICY<\/span><\/h2>\n<p class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">No cancellations or returns. You can change the day and time of your reservation <strong>by notifying us 48 hours in advance<\/strong> . Imagina Art reserves the right to cancel a workshop if you arrive late or arrive under the influence of alcohol, drugs or with a violent attitude.<\/span><\/p>\n<p class=\"m_9063646133609856954gmail-p1\"><span class=\"m_9063646133609856954gmail-s1\">Under no circumstances will the amount of the deposit be returned.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] SALES POLICY The user will have access to the online payment service to make the payment for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-275","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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